Legal Information

Privacy Policy

Gensis are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with our website and services.

1. Information We Collect

  • Personal Information: Name, email address, phone number, and other details provided via contact forms or inquiries.
  • Usage Data: Information about how you interact with our website, such as IP addresses, browser types, and pages visited.
  • Cookies: Small files stored on your device to enhance user experience and track website performance.

2. How We Use Your Information

  • To process inquiries and provide customer support.
  • To improve our website and services.
  • To send updates, newsletters, or promotional material, only if you have opted in.
  • To comply with legal obligations.

3. Information Sharing

We do not sell, rent, or share your personal information with third parties, except:

  • To trusted service providers assisting in our operations.
  • To comply with legal or regulatory requirements.

4. Data Security

We implement robust security measures to protect your personal data from unauthorized access, alteration, or disclosure. However, no system can guarantee absolute security.

5. Your Rights

You have the right to access, update, or delete your personal information. To exercise these rights, contact us at kleong@gensis.advpg.com.

Terms & Conditions

These Terms & Conditions govern your use of the Gensis Sdn Bhd website and services. By accessing our website, you agree to comply with the following terms:

1. Use of the Website

  • You may use our website for lawful purposes only.
  • Unauthorized use, including hacking or introducing malicious content, is prohibited.

2. Intellectual Property

  • All content, logos, and trademarks on this website are the property of Gensis Sdn Bhd or our partners.
  • Reproduction, distribution, or modification of any material without prior consent is strictly prohibited.

3. Disclaimer of Liability

  • We strive to provide accurate and up-to-date information but do not guarantee the completeness or reliability of website content.
  • Gensis Sdn Bhd is not liable for any loss or damage arising from the use of this website.

4. External Links

Our website may include links to third-party websites for your convenience. We are not responsible for the content or practices of these external sites.

5. Changes to Terms

Gensis Sdn Bhd reserves the right to update these Terms & Conditions at any time. Continued use of the website signifies acceptance of the updated terms.

Compliance Information

Gensis Sdn Bhd adheres to the highest standards of legal and regulatory compliance, ensuring our operations align with local and international requirements. This section provides an overview of our compliance commitments:

1. Environmental Compliance

  • We are dedicated to providing environmentally sustainable solutions that meet global standards for reducing greenhouse gas emissions and promoting energy efficiency.
  • Our refrigerants and lubricants comply with industry regulations such as EU F-Gas Regulations and Malaysia’s Environmental Quality Act.

2. Product Safety Standards

  • All products supplied by Gensis Sdn Bhd meet stringent safety and performance certifications, ensuring reliability and compliance with international standards.
  • We provide detailed product specifications and guidelines to ensure safe and effective usage.

3. Data Protection and Privacy

  • Gensis Sdn Bhd complies with Malaysia’s Personal Data Protection Act (PDPA) and other relevant data protection regulations to safeguard customer information.

4. Ethical Business Practices

  • We uphold ethical practices in all business dealings, including transparency, fairness, and respect for human rights.
  • Our team operates under a strict code of conduct to maintain trust and integrity with clients and partners.

5. Continuous Improvement

We actively review and update our compliance practices to align with evolving regulations and industry standards, ensuring we remain a trusted and responsible partner.

Contact Us

For questions regarding our Privacy Policy, Terms & Conditions, or Compliance Information, please reach out to us:

location address

16, Jalan Sungai Jeluh 32/192, Nouvelle Kemuning Industrial Park, Sek 32, 40460 Shah Alam, Selangor, Malaysia.

Your trust is important to us, and we are committed to maintaining the highest standards of transparency and accountability.

contact form